Our policy is longevity — with proper care and upkeep, your fire feature has the potential to last a lifetime.
OUR LIMITED MANUFACTURER'S WARRANTY COVERS:
Stainless components (residential) 5-YEAR LIMITED WARRANTY
Stainless components (commercial) 2-YEAR LIMITED WARRANTY
Concrete Shell (residential) 5-YEAR LIMITED WARRANTY
Concrete Shell (commercial) 1-YEAR LIMITED WARRANTY
LUMACAST assumes no responsibility for, and this warranty does not apply to damage or defect resulting from any of the following:
Improper handling, maintenance, or installation.
Modification or alteration to the product by any means that increase the likelihood of damage Any circumstance where the product has been misused, intentionally damaged, or damaged as a result of negligence.